The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Value for money and speedy service
Hi. I just had my new dryer delivered and it is fantastic. I wanted to acknowledge the excellent service by your delivery guys, they were enthusiastic, helpful and took away the packaging and old dryer no dramas at all. I am hooked and will use you for all my major appliance purchases – I have already been raving about the value for money and speedy service to friends. You are cheaper than all the other online and actual stores and I would recommend you 100%. Please feel free to use my email as a testimonial and thank the delivery guys again for me. Sue, Eatons Hill, QLD
Helpful assistance in the purchase and for any other purchase
Today we received our refrigerator. The delivery fellows rang as you said and with very little fuss installed the fridge and took the old fridge away and all the packing. I would like to compliment Appliances Online and in particular Peter and John for their courteous and helpful assistance in the purchase and for any other purchases I need to make you are in my favourites menu to check your price and availability prior to going anywhere else. Delivery was next day as you guarantee which saved us a lot of dollars of spoilt food. Thank you once again for your excellent ++++++ service. Lyn,
Outstanding performance by all involved in your team
I would just like to let you know as well as all of your customers that your service and product was outstanding. If you remember back, we had a delivery hic up but upon notifying your company of the problem, your follow up and back up and the effort you went to was magnificent as you knew we had 10 family members coming up for the weekend, but you got the fridge here in time. Outstanding performance by all involved in your team. Scott and Sally, Thorton, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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