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Testimonials and Reviews

Wonder what our customers have had to say about us? Here is just a sample of our testimonials on display. Please note that these are real testimonials from real customers, which have not been edited in any way.

"Thank you for your prompt service and helpful sales team"

I purchased a new oven, cooktop, rangehood, microwave and dishwaher from Appliances Online in January. I just wanted to say thank you for your prompt service and helpful sales team and extremely helpful delivery team. It was a pleasure to deal with you and I have been telling everyone I know about your great service!! I love my kitchen now! Many thanks. Lynne Slevin
Lynne Slevin


" I am writing to express my appreciation to your Company and Staff"

Dear Manager,
I am writing in regard to my purchase of Model DW5HTT benchtop dishwasher delivered to my house address on June 29, 2009.
This is my 4th purchase of a benchtop dishwasher machine.
I am writing to express my appreciation to your Company and Staff as the performance of this dishwasher machine is far superior in contrast to the performance of the previous dishwasher machines based on long term experience of many years.
The core argument from my point of view is that: This dishwasher machine actually cleans the items.
Robert


"Fantastic service and delivery"

Thanks to the fellas for the fantastic service and delivery for our bench dishwasher.Works like a charm,saves time and effort. You guys are worth a MILLION.
Appliances Online customer


"Your team, service, delivery etc was extremely professional"

Thank you so much for arranging the slimline dishwasher for my office. Your team, service, delivery etc was extremely professional and everyone is very pleased in the office so truly thankyou! I love it so much I have decided I can not live another day without a dishwasher in my apartment.
Hayley


"en fixed the problem in 2 days and had a new dishwasher delivered to us"

Hi There, Just wanted to say thanks to Ben who gave us great customer service. We had massive problems with the supplier of our dishwasher which went on for a month.. Ben fixed the problem in 2 days and had a new dishwasher delivered to us. Please pass on our thanks.
Mary


"Great prices, easy to use and prompt service."

Very happy with appliances online. Great prices, easy to use and prompt service. Love, love, love my dishwasher! Cheers!
Erica


"The dishwasher arrived the day you said it would"

Very impressed that the dishwasher arrived the day you said it would, even though we live on a dirt road off the beaten track! Many thanks
Lyn


"I ordered yesterday at 3.38pm and my dishwasher arrived at 8.40am this morning"

Thank you for your prompt service, I ordered yesterday at 3.38pm and my dishwasher arrived at 8.40am this morning, i have never had such prompt service, thank you
Diane


"High level of customer service - before, during and after delivery of the dishwasher"

Hello. I recently purchased a dishwasher from you and wanted to let you know how pleased I was with your high level of customer service - before, during and after delivery of the dishwasher. It was the first time I have bought an item online and I have been overwhelmed by the professionalism shown by everybody linked to your company. Well done and thank you.
Ada


"Fantastic prompt service much appreciated"

Hi All Many thanks for the Dishwasher it has arrived today. Fantastic prompt service much appreciated.
Elanie - Australia


"The company did a great job fitting me in first!"

Hi, Thank you very much for the delivery of my dishwasher in Canberra. The company did a great job fitting me in first! Great communication.
Craig


"Very impressed with the speed of the whole process"

Just wanted to thankyou for the great service! Very impressed with the speed of the whole process - from order to installed - 2 days!! And, you took the old dishwasher away! I will be recommending your company to others.
Joanne


"For piece of mind when I live so far away, you guys have truly excelled!"

Hi there, My new dishwasher arrived today and I wanted to write and thank you for the fantastic service. The price, delivery and installation were all way above expectations and I'll certainly be recommending this site to all my family and friends in the future. By the way, I haven't actually seen the appliance as I live in London but my cousin said it's great. For piece of mind when I live so far away, you guys have truly excelled!
Ali


"This is the second time we've purchased from you and I can safely say it won't be the last!"

Hi!
I just wanted to say a huge thank you to everyone at Appliances Online. This is the second time we've purchased from you and I can safely say it won't be the last!
We've just had our new dishwasher installed less than 48 hours after our old one died. I can't thank you enough for your prompt service. Phil, who fitted our machine not only called the night before to give me a time for delivery, he was on time and very professional ensuring that I knew how the dishwasher operated before he left.
You provide great products and good service at an extremely competitive price. This is a winning combination in anyone's books!
Keep up the good work and no doubt we'll be back soon and we'll tell all of our friends about your five star service.
Donna


"Website is great. But also the hotline service is great."

Website is great. But also the hotline service is great. The people are very helpful. Had an issue recently with our benchtop dishwasher having a crack in the door. Called up thinking we would be facing a battle. We were treated so well, and not blamed for it as most places would do. A new door panel is being sent out in the following week. So pleased that we purchased through appliances online!
Appliances Online customer


"Wow! I will definitely be shopping with you"

Hi Appliances Online. I'm an avid online shopper but I never felt quite confident to buy large appliances online. But now I have no such fears having just bought my Bosch dishwasher from you. Dishwasher + extra 3 year warranty + professional installation by a plumber - all for less than the dishwasher's original RRP and delivered, installed, tested and working less than 24 hours after ordering it - as well as removing my old dishwasher for free. Wow! I will definitely be shopping with you for my next home appliance. Well done on doing it better than the traditional store based retail outlets.
Eleanor


"Impressed with my Appliances Online experience"

Dear David,
I want to thank you and your manager for the help today with the Bosch dishwasher. I was able to buy a piece of faux stainless steel laminate and have made a kickboard for the machine. I am very impressed with my Appliances Online experience and will be mentioning it to all my friends.
Michael


"Fast delivery cannot be faulted"

The prompt efficient service from phone purchase to fast delivery cannot be faulted..The internet gave me all the time I needed to peruse all types of dishwashers.. it was so easy to find the one for me..a quick phone call & a very helpful sales person (thanks Kamahl) the deal was done..My dishwasher arrived on time next day.. Easy to use ,does the job, Can,t ask for more.. Recommended!.... Ann P
Ann - Penrith, NSW


"Service fast and easy"

Just wanted to say thank you very much for your fantastic service, I live in Barcelona and needed a dishwasher for my rental property on the Gold Coast and not only was your service fast and easy but it was delivered very quickly,I would definitely recommened and also be using your service again.
Paul - Gold Coast, Queensland


"Super impressed, yet again"

We have been super impressed, yet again, with your service.
Jannette - Main Beach, QLD


"Seriously amazing service"

Seriously amazing service - very impressed will recommend to anyone!
Charles - Paddington, NSW


"Fast service, free delivery and excellent price"

Fast service, free delivery and excellent price. I ordered a new Bosch dishwasher last Thursday and it was delivered on Monday. This was great because we are outside the Sydney area and delivery was included. The price was lower than the local appliance shops which didn't include delivery. The delivery guys rang early (7:30am) and arrived 10 minutes later. Its a good thing they rang, other wise we would still have been in bed. I was happy to see they didn't drive the truck up the 80m driveway, so no damage there. They wheeled the dishwasher into the kitchen and unpacked it and took the packing away. The paperwork was no problem and the guys were quick friendly and efficient. Great service. Highly recommended.
Alan - Thirlmere, NSW


"No fuss excellent service"

Outstanding service. This is our second purchase from you. No fuss excellent service and installation team. Particularly like being called re delivery times. Will use you again.
John - Beaumaris


"Ordered one day delivered the next"

May i say a big thank you to appliances online. I purchased a benchtop dishwasher, ordered one day delivered the next. Very pleased, dishwasher works very well. Staff very pleasant and helpful.
Joan - Carrum Downs, VIC


"Great work Appliances On Line"

I don't give accolades unless the service is special. I ordered on Sat at 17:30. Delivery was confirmed 15 minutes later by phone. Appliance arrived on time. It was exactly what I ordered, packed correctly, and $30% cheaper (delivered) than I could get it from a local supplier. I live in a coal mining town 1000kms from Brisbane. Great work "Appliances On Line".
Bob - Emerald, QLD


"Service is beyond words"

Had my dishwasher delivered yesterday - fantastic delivery men - incredibly prof, friendly and polite. Service is beyond words ( trust all good lol ) and I will deff be buying all my goods here in future and telling all my friends too!
Diane - Eltham, VIC


"Very quick delivery service"

Appliances Online have a great range, easy order system and very quick delivery service. Dave Hodgson was particularly helpful. We're enjoying our new dishwasher - thanks for getting it to us when we needed it!
Appliances Online Customer - Australia


"Able to pay COD and free delivery "

I purchased my Amalfi benchtop dishwasher in June and it has changed my life! I had excellent service from my initial inquiry to being able to pay COD and free delivery - you can't ask for much more. Prompt, courteous and friendly service and a fabulous appliance - well done all at Appliances Online.
Mira - Blue Mountains, NSW


"Great prices too"

Great site content-easy and quick to use. Looks like great prices too. Keep up the good work
Appliances Online Customer - Australia


"Your staff are a credit to the company"

Just to say thank you for the most proffesional way in which your company conducts itself, the dishwasher we purchased is fantastic, your staff are a credit to the company. We would also like to thank the delivery drivers one whose name was Toby for the effort that was put in to making sure the delivery was perfect, including the pick up of the old dishwasher, and yes Toby we always disconnect the old and try to make your job easier my friend, appreciate your efforts. To all concerned thank you.
Pauline - Birkdale, QLD


"COD, I couldn't be more secured"

Thankyou.  I am so impressed. I didn't know if you could still get benchtop dishwashers, i googled it, came across your site, everything looked cool, and with COD, I couldn't be more secured. I made the order, yesterday, confirmation came through, I got a 'lovely' early call from driver (lol) this morning, which you had already prepared me for and I knew was likely to happen, and the dishwasher was delivered when advised it would be, and now I'm washing dishes in it! 

I will always look at your site now for anything I need, before i go trudging through the shops. I am very impressed!!
Alan - Gorokan, NSW


"Certainly my preferred supplier for appliances"

I have recently made my second purchase from your organisation, a dishwasher, and was extremely impressed by the level of service. The appliance was advertised at a lower price by a competitor and you had no hesitation in meeting their offer. Delivery took place two days later, as promised. The installer was very professional even realigning the water hoses for a 'better fit' and cleaning up after himself. You are certainly my preferred supplier for appliances.

David - Collingwood, VIC


"Payment on delivery meant no risk"

Goods were delivered when they told us they would be.
Payment on delivery meant no risk normally associated with internet transactions.
A very good outcome. We will use appliances online again.

Stephen - Ormiston, QLD


"Excellent installation service & excellent price"

Ordered a dishwasher for the office last Friday, elected installation on the following Tuesday. By Tuesday lunchtime the dishwasher was installed, the old dishwasher off site and everyone was happy !! Excellent service, excellent delivery, excellent installation service & excellent price. 

Jeanette - St. Leonards, Sydney


"I must say the service was impressive"

Dear Appliances on line, I would just like to thank the two delivery guys that delivered my dishwasher to Kilsyth today. The drivers name was Basem I believe and he was great, as he kept in touch with me so I was able to stay at work as long as possible and when I got home for my delivery he came 5 minutes later. I haven’t taken the dishwasher out of the box yet, but I must say the service was impressive. Kind Regards, Janine Batten

Janine Batten - Kilsyth, Victoria


"Considerate and cheerful"

I wish to thank you for the cheerful way my amalfi dishwasher was delivered and for the helpful way it was installed. So considerate and cheerful - thank you, Kathleen. PS And for allowing me the sale price a few hours after it ended.
Kathleen - Rose Bay, NSW


"Concise buyers guide"

Concise buyers guide quick to read and relevant. Limited recommendations of dishwashers.
Appliances Online Customer - Australia


"Very helpful"

What a great site and very helpful.
Appliances Online Customer - Australia


"Loved reading comments"

Loved reading comments from new owners!
Appliances Online Customer - Australia


"I saved over 25% and it was easy"

I just want to thank you guys for an excellent service.  As a landlord of an interstate property, I  don’t have an opportunity to shop around for the best deal when needed.  The easy way out is to accept the property manager’s suggestions:  in this case, they quoted me $880 for a new dishwasher, fitted.  By using your company, I saved over 25% and it was easy!  Thanks


Dean - Drewvale, QLD


"I was really impressed with the service"

I was really impressed with the service and the fact that they take away the old one and install the new one is a great service.  At the same time an owner of one of our rental properties ordered a dishwasher here in Brisbane and it was days later that it was installed even though it was in the same city..  Mine was installed first and the one that was from Brisbane went in several days later.  Very good service.  Thankyou. 
Lyn - Annerley, QLD


"Very smooth process"

Hi , We just received delivery of a dishwasher that we purchased online about a 2 weeks ago. The item at the time of out of stock, however i was promptly contacted and advice that there was a bit of a delay and that the item purchased would be delivered the following week. That was the first time that we purchase such a big item online and i must admit that it was a very smooth process. From the website all through to the delivery. Very happy with the service would recommend it to anyone.  
Jonathon - Narre Warren, VIC


"Fast delivery"

Just wanted to say thank you for fast delivery of my dishwasher.  Ordered it on Tuesday afternoon, and was delivered Thursday lunchtime, which was fast as we live two and half hours from Sydney. Regards, Sue

Sue - Tapitallee, NSW


"Easy transaction, on time delivery, great delivery guys"

It was my 1st time buying online. WOW ...... delivered everything that was said an more. Easy transaction , on time delivery , great delivery guys. NO COMPLAINTS HERE....... will definately do my shopping with you again and again. I have since recommended you to friends and family and you have made a sale with my mum. GREAT WORK
Joanne - Kellyville Ridge, NSW


"Impressed me very much"

My Bosch dishwasher when installed was not working. Appliances on line replaced this with a brand new one, which impressed me very much. I am very happy with this washer - it is pretty basic but does a good wash, and everything seems to come out dry.

Leanne - Anstead, QLD


"I couldn't be happier"

I just wanted to write and let you know how impressed I am with your service.

Within 25 hours of placing my order, my new Bosch dishwasher had been delivered, installed and the old one removed, taken away and there I was...standing in my kitchen admiring the gleam of the new dishwasher filled with anticipation and excitement at loading it up for the first wash!

THANK YOU, THANK YOU, THANK YOU - I couldn't be happier. The dishwasher is fantastic. And the fact that the process of purchasing one was made so effortlessly made the experience all the more satisfying. 

I really want to make special mention of the helpfulness of Will - the gentleman whom I spoke to when I rang to enquire about dishwashers - he was courteous and honest in both conversations we had -he assisted in my choice - instilled confidence in going with Appliance Online and was never ever pushy. He arranged the whole thing and I'd like to thank him. 

I also want to thank the delivery man, Jeremy - he was pleasant and very efficient. Upon installing my dishwasher he noticed I had a bracket missing from a shelf under my kitchen sink and he secured it for me! How kind. And he even cleaned up under the old dishwasher when he removed it - how nice. He did a great job.

Well there you go - 10/10 for service! And your website is good too - very informative.

I have told so many family and friends of your service, so expect future orders!!

Well done and have a good week,


Angela - Panania


"I couldn't believe my eyes"

When I found Appliances Online, I couldn't believe my eyes at all the great, competivite prices on offer. From the moment I placed the order, to delivery of the stock, I recieved the best customer service possible. The delievery personnel were exceptionally accommodating. I have now been recommending the website to all my family and friends. I will definitely be using them in the future.
Rebecca - Brisbane, Queensland


"Terrific"

Replaced faulty dishwasher. Installer was terrific.
Michelle - Blackheath, NSW


"Rapid phone feedback"

Excellent site in every way. Good selection of devices, competitive prices, easy to use, and - most important - rapid phone feedback on availability. I would recommend you to anyone.
Appliances Online Customer - Australia


"I am impressed"

I had a dishwasher delivered yesterday by Blake and Dean. They were extremely prompt, friendly, polite and helpful. I ordered the machine on the Monday and it arrived on the Friday. I am impressed all around!
Mary - Springbrook, QLD


"High level of customer service"

I would like to take this opportunity to thank Appliances on line for their high level of customer service. I had a dishwasher delivered this morning on time as promised. The two delivery guys were prompt, friendly and extremely polite. This was my first purchase from your company and I would have not hesitation in recommending you to any future clients, family or friends looking to purchase an appliance. The fact that it was delivered free of charge and the driver took away the old machine was an absolute bonus. Keep up the good work.
Carol - Melbourne, VIC


"Nothing was too difficult for them"

As a first time purchaser were very impressed with the efficiency, product selection, competive prices and hassle free experience. We were too busy to replace the dishwasher in our rental property when the old one failed. Our property manager suggested Appliances Online and after ordering on line one Monday afternoon, by 10am the next the purchase, delivery, installation and disposal of the old dishwasher was all done. I had personal contact via phone as well and they were more than happy to help with my enquiries and nothing was too difficult for them. We would certainly be using this service again and highly recommend this service.
David - Tingalpa, QLD


"Such a fantastic product"

I just had to let you know that I used my new dishwasher for the first time and I am so impressed!! Easy to use, sooo quiet you hardy know its on and everything came out sparkling clean - even my stained white chopping board. Thank you for making such a fantastic product.
Judy - Ascot Vale, VIC


"Has been a pleasure"

Thank you for your prompt and efficient service the dishwasher has been delivered. It has been a pleasure doing business with you.
Sue - Victoria Point, QLD


"A little concerned how it would go"

Hi I have not bought an appliance on line before and was a little concerned how it would go. I would like to compliment your company on the way my order was handled, i.e. the uncomplicated method of ordering, the pleasant way I was treated when I rang to change delivery date and the very prompt delivery. It was difficult ordering a product I did not know but I am extremely happy with the Omega Dishwasher. I am sure you get complaints but this is a genuine compliment. Thank you
Fran - Nambucca Heads, NSW


"Excellent service and fantastic product"

I ordered my benchtop dishwasher in the 2nd week of october. The delivery date was scheduled for the 28th of October, but it ended up arriving on the 17th! I was very impressed! Dishwasher was so easy to assemble and works like a dream. Its our first every dishwasher so my fiance and i are very excited! Thanks for the excellent service and fantastic product.
Jules and Luke - TASMANIA


"Amazing service delivery"

I wish to compliment you on your amazing service delivery. I bought a Bosch washing machine last Thursday it was installed by Friday 9am! Amazing thanks so much.


Helen - West Pennant Hills, NSW


"Good prices"

Good price on both stovetop and dishwasher, and good aftersales service. Colin was a great help. Prompt delivery and ontime. Would recommend. Thanks.
Appliances Online Customer - Australia


"Aftersales assistance when we needed help"

Hello just sending an email to thank Colin for his aftersales assistance when we needed help installing our dishwasher. You were a great help to us when the instructions only confused us. Kind regards.
Margaret - Wattle Glen, VIC


"Seamless purchase and delivery"

Just a quick note to thank you for the seamless purchase and delivery of dishwasher received this morning. Its a real pleasure to have done business with you. Thanks.
Gordon - Hopetoun, WA


"Too good to be true"

The Bosch Dishwasher that I chose is the absolute best dishwasher ever. I researched for months and was almost going to buy the Fisher & Pakyl but I really did want a Bosch but didnt want to pay too much. Reviews were mixed amongst the cheaper Bosch range however every concern that I had was unfounded. If anyone ever tells you a Bosch Dishwasher does not dry the dishes - they have got it all wrong. With regard to service by AOL - I ordered and it was at my doorstep within 48 hours, old model taken away as well as all packaging. It is all too good to be true.....but it is TRUE. I know because I read it was going to be that easy but I never believed that from way over in Perth it could happen like that. Give it a go - that is all I can say. BTW - the Samsung Beer fridge works a treat too and this was only an afterthought.
Liz - Dianella, WA


"Very professional service"

Just a quick note to say congratulations and thanks on providing a very professional service. We recently purchased a dishwasher from you, and as our new house is currently under construction, your delivery team showed patience, flexibility and courtesy in allowing us to delay the delivery date on 2 separate occasions, due to building issues. Keep up the good work. We will look to you for future purchases.
Nirmal - Yeronga, QLD


"The most professional and prompt service"

Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son in Brisbane. This week, we bought on his behalf a dishwasher and, today – as a matter of urgency – a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff. Once again, sincere thanks – no wonder you are blitzing the opposition.
Robyn and Denis - Australia


"We were thoroughly impressed"

They were really fantastic to deal with. They gave us great telephone service, we didn't feel like we were being a nuisance by not just doing it online but also wanting some assurance from a person. The delivery time was fantastic. Much better overall than any service we'd received at an actual store. We were thoroughly impressed. Have recommended you to friends.
Mandy - Carrum Downs, VIC


"The most professional and prompt service offered"

Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son, in Brisbane. This week, we bought on his behalf a dishwasher and, today - as a matter of urgency - a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff. Once again, sincere thanks - no wonder you are blitzing the opposition.
Denis - Brighton, QLD


"Went above and beyond"

I was amazed to get on line, find the product I wanted at an amazing price (no-one else came near it) and have it at my door the following day. Initially I wasn't home, and most of the issues I had come up against with regards to deliveries resulted in resentful service, but appliances online (Specifically Mark) gave me the friendliest service I have come across and went above and beyond to get my dishwasher there to meet the plumber! I would never go elsewhere again, and the next time I need white goods, I will click, pay and smile again on your site. I've heard big brown box is just as good!! 10/10, 5 stars, Top of the Class!!!
Jodie - Hamilton Hill, WA


"You delivered everything that was stated"

My wife and I would like to thank you for the terrific service we have just enjoyed from your company. From the moment we ordered online to the arrival of our new dishwasher you delivered everything that was stated we will be recommending your service to all our family and friends again thank you all very much.
Ian - Doreen, VIC


"I would highy recommend this site"

My whole experience with Appliances on line has been fantastic, I would highy recommend this site to everyone I know. I ordered a dishwasher and it turned up two days later to country Victoria. Fantastic service, thank you.
Julie - Benalla West, VIC


"Delivered promptly and on time and for the best price"

Just wanted to send you a quick thank you for my order. It was delivered promptly and on time and for the best price by about $500! So I will definitely be using your site again and telling all my friends about you! Thanks again.
Jodie - Doonan, QLD


"Impressed with the communication and efficiency"

Im was very impressed with the communication and efficiency when I recieved my new dishwasher 2 days before Christmas. As well as the price being the cheapest i could find, they took away my old dishwasher with no fuss, installed my new one all done within around 10 mins. The driver was very polite and friendly. Thanks for the great service.
Suzanne - Penshurst, NSW


"Appliances Online is fantastic"

I think that Appliances Online is fantastic. It has a large range to choose from and not living close to major shopping areas, it is wonderful to be able to order online and have it delivered so promptly after placing the order. I will certainly be ordering from Appliances Online again.
Adriana - Mount Victoria, NSW


"Marvellous experience"

Easy to navigate the website. Very competitive pricing. Got the impression that the company was reliable, professional and safe to do business with from the largely positive reviews from your clients. I was very impressed with how painless the delivery was. Delivering the appliance, unpacking it then removing the packaging and the old machine was a novel experience. Amazing how annoying it is to deal with disposing of the packaging and the old machine and your organisation made it completely painless. Marvellous experience. Thanks. Will definitely recommend your services to all of my friends.
Jean- Pierre - Indooroopilly, QLD