The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I am very happy with the service
All the staff that i dealt with at Appliances Online were friendly and efficient, i received great service and not to mention the most competitive price online for the product i wanted. The delivery guy was also fantastic, we had a little trouble getting the fridge through the door but he dealt with it very well and we managed to solve the problem! I am very happy with the service and product that i received and would be happy to recommend them to friends & family! Helen, Fremantle, WA
You have a very loyal customer here who will be purchasing white goods
Hi David, Further to our earlier telephone call regarding the above I wish to thank you for telling me that you will deliver a replacement machine to me to-morrow. I greatly appreciate your help in this matter as dealing with electrolux has been a very dissapointig experience. Dealing with Appliances Online is the complete opposite! You have a very loyal customer here who will be purchasing white goods over the coming year for a renovation and I will be buying everything through you! Thank you for your help. I look forward to having a functional washing machine to-morrow. Kirsty,
You've got me hooked
This was the first time I've ever purchased anything online & I was nervous but it was a total success. You've got me hooked. I have a few more things to buy over the next few months & this is the way I want to get them again. Saved money, got a better quality product, delivered perfectly & so easy to use site. Janine, Southport, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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