The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
A very highly recommended way to buy
A very happy customer! The price we paid was exactly the same as the price in one of the big name stores but the HUGE difference was the service and availability. The big name store couldn't get the item to us "until some time in the new year". Appliances Online got it to us the very next day with free delivery, installation and took all the packaging away as well. Delivery was perfect as well. A very highly recommended way to buy. THANK YOU! We will definitely be back for more products! Lynette, Caboolture, QLD
I have told all the staff at my office about your quality and efficiency
Had a clothes dryer delivered and installed this morning. Cannot compliment your company and staff enough for the professional and speedy service. I am extremely pleased. I have told all the staff at my office about your quality and efficiency and they have already looked at the site and I would imagine by buying soon. Keep up the good work. I will buy from you again and again. Chris,
Proffesional and helpful
I am writing to thank you for your wonderful customer service. After
ordering this product from ****, waiting 3 weeks and still not
receiving a product, I cancelled the order and placed one with your
company instead. My product arrived in less than 2 days! The delivery
driver was wonderful, calling at 8.15am, and arriving by 9am. He was
proffesional and helpful, carrying the product through the house and
into it's place. I will not hesitiate to tell every-one to use your
company instead of retail outlets. I placed the order over the phone
after veiwing the website and the phone operator was honest and helpful.
It is very refreshing to find a company that actually delivers on it's
promises. Thank-you. Catherine, Delahey, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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