The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
High level of customer service
I would like to take this opportunity to thank Appliances on line for their high level of customer service. I
had a dishwasher delivered this morning on time as promised. The two
delivery guys were prompt, friendly and extremely polite. This was my
first purchase from your company and I would have not hesitation in
recommending you to any future clients, family or friends looking to
purchase an appliance. The fact that it was delivered free of charge and
the driver took away the old machine was an absolute bonus. Keep up the good work. Carol, Melbourne, VIC
You guys are brilliant!!
Hi Appliances Online, Just want to say that you guys are brilliant!! I ordered my front loader washing machine two days ago, picking my delivery day for today. I received the best, most efficient and informative service. The delivery team rang and delivered the washing machine when they said they would, and within half an hour they had it installed and ready to use, and whisked my poor old top loader away. AND your prices are the cheapest Ive found online, AND you provide free delivery! Best service, value for money and exceptionally swift. I will definitely be contacting Appliances Online for my future appliance needs, and recommending you to anyone and everyone. Thanks so much for making life easier and for your brilliant service.
Katrina, Katoomba, NSW
Will recommend your online site to anyone looking for appliances
Thank you for the fantastic service, especially Dave who has been wonderfully helpful. Will recommend your online site to anyone looking for appliances. Judi,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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