The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Lower price than in retail stores
Very good delivery, fast and excellent service. Items received brand new in packaging as described. Thank you Michael and David with all your fast replies to my emails. Excellent service online. Effective service and recommended to everyone who likes to buy new appliances and very good brands at a lower price than in retail stores. Easy to make business with AppliancesOnline.com.au! Recommended!
Appliances Online Customer, Brisbane, QLD
Excellence in customer service
Appliances Online did what they said they would do! (This can be a challenge for some companies, in my experience.) They would ring prior, which they did. They gave me a 'window of time' for delivery, which occurred. They would provide excellence in customer service, which was provided. I have been very impressed. Glenda, Montmorency, VIC
Most impressed with the service
Thank you Jay, Please pass on to the company that I am most
impressed with the service and also removal of my old vacuum. I am
looking forward to purchasing my next item. Beverley, Whittlesea, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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