The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extremely nice & professional
Hi,
Just wanted to provide you some feedback with regards to the delivery person (I am sorry I didn't catch his name) who just delivered the below product.
He was wonderful, extremely nice & professional....I would really appreciate this message getting back to his management. Based on that experience I would purchase from appliances online again. Naomi ,
Great pricing
I recently purchased a fridge from AOL, having previously
used the site to purchase a washing machine. Great pricing,
great service, great delivery! Appliances Online Customer, Australia
8.00am Here on time! 10.00am - doing my second load of washing
I ordered a new washing machine last week, and asked for delivery today. 7.30am received phone to let me know the delivery would be in 30 minutes. 8.00am Here on time! 10.00am - doing my second load of washing. Brilliant service! The delivery men were polite and efficient. They connected my new machine and took the old (22 years old!) machine away for me. You can't ask for better service than that. Thank you so much for the wonderful customer care. PS. The washing machine is fantastic and at a great price! Rhonda,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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