The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Great price and courteous service
I recently purchased a Fisher Paykel clothes dryer from your company. I am still astounded at the high quality of service from all your staff. From Campell, who gave me a great price and courteous service, the emails from dispatch and to keep me up to date on my products and the customer service reps who were really great in tracking down what was causing the delay with my delivery. Which I must mention was a 3rd party company who could stand to take a few lessons from AO team! Amazing site and an amazing company with fabulous employees. I shan't hesitate to toot your horn and recommend you to all my friends. Teresa, Lavington, NSW
Extremely helpful and pleasant
I thought the people I have dealt with on the phone (and online) were extremely helpful and pleasant. I will recommend you to everyone I know. Peter, Greensborough, VIC
The best price around
I used to go to **** to check out the item first, and then head back to Appliances Online to buy at a considerable discount. Now I can check dimensions on line and read the specs etc without leaving home. I don't have to visit ****, even if he is dressed as a clown, or old codger. And I know I'll be getting the best price around. Well done! The site is very informative, and allows me to make an informed choice in the comfort of my home. I save heaps here even after paying GST of course. Online shopping is here to say. How sad for the big box retailers. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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