The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very efficient, helpful and friendly
Hello, I just wanted to provide some positive feedback on my experience with appliancesonline. I recieved delivery of my fridge/freezer yesterday. The team that delivered my product were very efficient, helpful and friendly. They got what is a heavey appliance up 3 flights of stairs to our apartment taking the upmost care not to damage the product on installation. I was extremely satisifed with the product, the service a the installation service provided by the delivery team.
I was also pleased with the speed an efficiency of the overall appliancesonline experience, I will be using appliancesonline again to order future products. Neil, St Kilda, VIC
On time and drivers friendly
I was happy
with the service I received; Delivery was on time and drivers friendly. Alex, Kelvin Grove, QLD
One of the easiest appliance purchases we have ever made
I have to say that this was one of the easiest appliance purchases we have ever made. We have been most impressed with the whole process and will use this service again. Philip,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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