The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Just want to say thanks for the great service.
Hi Guys, Just wanted to let you know how much I enjoyed the great service from your company. I took delivery of my Bosch washer yesterday. The guys were on time, helpful and knowledgeable. Wiped their feet prior to coming inside, were cautious with the paintwork and my furniture in my tiny house, and even smaller laundry. Took away the rubbish. It all made the whole process of purchasing on line very easy (Id never purchased such an item online previously). Just want to say thanks for the great service. Debra Nixon, BROADVIEW SA
You delivered everything you promised
Hi. I just wanted to say what a pleasure it has been dealing with Appliances Online. I had never used you before but I definitely will again. The whole process of ordering a new washing machine has been easy and so quick. I almost didnt believe that you could offer next day service but here I sit with my new washing machine humming away in the background. You delivered everything you promised and the delivery driver was pleasant, efficient and right on time. Thank you. I will definitely use your company again and recommend you to all my friends ) Laura , BALDIVIS, WA
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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