The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Extremely pleased with Appliances Online's service
We were extremely pleased with Appliances Online's service. We ordered our new fridge and it arrived the next day, on Christmas eve! We were very impressed with the prices and efficency of delivery. The fridge arrived right on time (midday) as advised and was safely installed in our home. We will definetly reccomend applicances online to our friends and use them again. Sonja, Hornsby, NSW
Sensational
Delivery was sensational, arrived on time staff were efficient friendly and helpful Tony, Hawthorn East, VIC
The word perfection crosses my mind
Great communication prior to and at time of delivery. On time, polite, professional and driver even likes and gets on well with the 4 legged pets who normally carry on like crazy at visitors. Well done. Once we have been emailed our receipt the word perfection crosses my mind. Will use your services again I have no doubt. Simone & Evan Simone & Evan, Raby, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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