The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will be recommending your service to all my friends
Last weekend, the kettle blew up, the cars oil thingy lit up and my dearly loved front loader which has moved interstate three times in 5 years decided it had finally had enough. So had I – with no time and no desire to deal with any of the above so got on the internet last Tuesday night...here is my experience
Step 1: Google on Tuesday 2nd, after work
Step 2: Find appliancesonline.com.au, check out brands, features and prices (excellent!)
Step 3: Order new washing machine, delivery on Thursday please with a phone call half hour prior, take away the old one and install the new one – for $20!!!!
Step 4: Emailed receipts and acknowledgement of order (same night)
Step 5: Thursday – as promised – phone call half hour prior, old one taken to heaven, new one installed, the delivery man was friendly, thorough and efficient. I was away from work for less than an hour.
Step 6: Go home and play with new toy
Step 7:Write thank you email
What an absolute shock, pleasure and relief to deal with efficient, friendly people who deliver an excellent product, price and service on time and as advertised.
Congratulations and thank you, I will be recommending your service to all my friends.
Anne,
Polite & obliging
With regard to feedback about the 8kg top load Fisher & Paykel washing machine I purchased WA80T65FWI from Appliances Online I was very satisfied with the service I received,delivery was when they said it would be & the 2 young men who delivered & installed it were polite & obliging taking the old machine away as arranged. The service was excellent & I would not hesitate buying other appliances this way. The washing machine is going beautifully & I am well satisfied with it's performance. Carol, Camden South, NSW
Amazing service and good prices
I must send a thank you to your company. Never before have I received such amazing service, delivery within the blink of an eye, appliance installed and packaging removed and to top it off, my old dryer taken away as well. Your delivery men were delightful and nothing was a problem for them. A big thank you and believe me I will shop with you again in preference to anyone else.Keep up your amazing service and good prices!!! June, North Willoughby, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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