The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Such a easy and pleasant experience
I was surprised to find that dealing with Appliances Online was such a easy and pleasant experience. We are not the average family and when trying to purchase a larger dryer for the family home we could not pass up on the 6kg Haier Dryer that was under any price tag of a 3.5kg dryer in any appliance store we visited. Placing our order online was a breeze, the communication was open, and the free delivery was welcomed. The delivery was on time as arranged, and the delivery men were just so polite, friendly and ever so helpful, also not to mention neat and tidy in appearance. We have and we will continue to recommend this wonderful service to all we know. We will be back to purchase more appliances in the future. Thank you. Cathy, Mayfield East, NSW
But everything was just fine
This was the first dealing we have had with Appliances Online & we will certainly be recommending you to our family & friends. We were naturally very cautious about our first online purchase from an unknown (to us)company so far away but everything was just fine. It is also important to be able to speak with a real person if the need arises. Peter, Brisbane
Easiest, convenient and economical transaction
This has been the most easiest, convenient and economical transaction I have ever had online. The site is so well organised, the service was fast and great. Fantastic communication from the delivery driver on the day, not only in the morning to give me an idea of the estimated time of delivery, another call shortly before delivery. Just fantastic all round, I cant wait to deal with Appliances Online again. Well done, keep up the good work.
Marnie, Mill Park, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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