The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Your delivery guy Tony's a LEGEND
Hi. I just wanted to leave a note on the GREAT service that you guys provide.
I was looking all over Melbourne for the Westinghouse 420L Fridge and NONE of the local retailers had it. They said it would take them another 3 weeks to get it through my door. Which was miserable
news 'cause my old fridge just died on me!! But you guys were there to rescue me and my wife! I called you guys and found out that you STILL had 3 more in stock out here. Next minute I order the
fridge from your website and next day at 2:30 in the afternoon, its in my house!
Your delivery guy Tony's a LEGEND for being nice enough to CAREFULLY bring it UP my narrow stairway to my first floor apartment. I didn't even ASK him to do it. He was on auto-pilot. He didn't stop
there! He even UNWRAPPED the fridge, plugged it in, took off all the safety tapes AND took the rubbish with him! NOW THAT IS SERVICE! Jiso Philipose, Ormond, Vic
Speedy and courteous delivery
This is the first time I have used Appliances Online and I
will be recommending them to everyone! Spoke to a friendly
operator about a washing machine at 10am, by 12 he had
called back to advised it would be delivered this afternoon,
it arrived and was installed by 1.30pm! The old washing
machine was taken away and I could'nt be more pleased with
both the excellent service from David and the speedy and
courteous delivery. Linda, St. Clair, NSW
They took the rubbish! They Installed the fridge!
I personally don't normally have the time to write Testimonials, however in this circumstance I have taken the time left over from the Fantastic service that Appliances Online provided to write one. My Fridge is better than described at a Fantastic Price and the service was more than excellent. My delivery window was EXACT! Thanks very much to Tony and Son... They took the rubbish! They Installed the fridge! It really doesn't get any better than that! When I called Appliances Online the same man I spoke too serviced all of my inquires from measuring to helping me decide what fridge was best for my needs so another HUGE Thank you to Andrew. I wish more companys were like this, I would recommend them to anyone!! Keep Up The Good Work! Jo Pullen Jo,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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