The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very professional, honest & friendly
We have bought, 3 times from your company now & we have NEVER been disappointed. On Wednesday afternoon, we had a freezer delivered & we would just like to say how GREAT your delivery drivers are. Very professional, honest & friendly. A real pleasure to deal with. Keep up the good work. Tina, Riverstone
We jumped online and found your awesome sale
I just wanted to write to say Thank You very much for the fantastic service provided by Appliances Online. Our old washing machine broke down and was too expensive to have repaired so we jumped online and found your awesome sale and despite being a bit nervous about ordering online, was the easiest "big" purchase ever made! The washer was delivered the following day, and not only that but the old machine was taken away and the new one all connected and ready to go. So thanks again, really appreciate it and will shop with you again! Vanessa,
Great shopping experience
What a great shopping experience. Excellent service. Best ever. Will be shopping here again. Kevin, South Kingsville, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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