The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Prompt delivery of my products and efficient customer service
Thank you for the prompt delivery of my products and efficient customer service. Although goods have not been installed yet and checked for operation, I doubt any problem will surface and that my positive regard to all I have had contact with will change. I have already recommended this company to a number of people. Thank again Martin,
Excellent service
Excellent service from appliances online. Delivered on time and great communication re the delivery time. This is the second time I have purchased products from appliances online and I can't fault them. Matt in product support went over and above my expectations- my new tv didn't have enough ports for both my pay tv and dvd player and when I contacted the support team, Matt emailed me with advice and suggestions then went on ebay and found me the cable I needed. Try getting that service at one of the big retail stores. If you are thinking of buying an appliance and wonder if appliances online is as great as the customer reviews say- YES IT IS. Do yourself a favour and buy from this site, this is the only place I will be buying my appliances from in the future Julia, Burleigh Waters, Queensland
Price, professionalism, communications, service
Hey Folks, Just a quick note to say that the
ordered cooker was delivered as advised, and the old cooker removed.
Many thanks for your assistance with everything – the potential glitch
re delivery was handled very quickly and professionally – very much
appreciated. I will certainly recommend your business to others – price,
professionalism, communications, service are second to none. Please
pass on my appreciation to all concerned. Many thanks Owen, Belford, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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