The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
More than pleased with the service, price and delivery
Just wanted to let you know that I was more than pleased with the service, price and delivery. Will definately be back! Monique, Homebush, NSW
Hassle-free
I just wanted to applaud Appliances Online for your high standard of customer service! The whole process of ordering my new toaster online and the delivery of same was hassle-free and the delivery boys were excellent in ringing me and letting me know when my goods would arrive.
Unfortunately many companies do not take your approach and leave customers in the dark – they certainly wouldn’t get my business once burnt but I will certainly be recommending your website to friends and family. Thank you again. Lynette, Fortitude Valley, QLD
Absolutely bloody fantastic!
Absolutely bloody fantastic!Great price, fabulous customer service line contact, excellent service - delivered on-time, installed quickly and took away the old washer - what more can a girl want!Great job to all involved.And got a $50 loyalty voucher from F&P! I'm still excited! Kate, Warabrook, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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