The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The price & free delivery was just fantastic
I would like to thank Marcel for all of his help with getting us our new stove before Xmas. The price & free delivery was just fantastic. I can not thank you enough. Thanks Fiona,
I was enticed by the free delivery
Hello, I just wanted to say thanks for the great service I received from your company. I ordered my dryer on Sunday (I was enticed by the free delivery) It arrived on the day I had chosen. I was actually going to call on the Tuesday morning just to confirm it would actually be delivered (as I have had problems in the past from other companies)but before I could even do that I got a call before 9am to say it would be delivered in 15 mins. On delivery the men were very nice to my daughter and did not seem to complain that it was 2 flights of stairs which makes a change. This proves that a system without person to person contact really does work and I find it preferable. Thanks for the great job, I will definitely use you again. Phillippa,
Just wanted to say how impressed I was
Just wanted to say how impressed I was with the level of customer service I received from appliances online when ordering my sink and when organising collection. Although the warehouse was not open on the saturday, it was organised that my sink was in the office so I collect it. Thank you very much I will certainly recommend yourselves and be using you again. Debbie, Erskinville, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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