The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You promptly followed up our concerns and did something about it
Hi Andrew,
Your customer service was excellent. You promptly followed up our concerns and did something about it.
We are happy with the purchase and we have recommended applicanesonline to other family and friends. Thank You John,
I would recommend your company to all my friends
Hi, I just had to let you know how thrilled I am with my new washing machine, I ordered it yesterday at 11.38 and received it at a bit after 9.00am today, I was contacted before to let me know the time of delivery, I had already cleared the area and removed the old washing machine and taken it to the front gate and when the new one arrived it was simple to install and adjust for use. The men who delivered and installed it were very pleasant, polite and careful, I have now completed reading the instruction manual and my first load of washing is going around happily. I would recommend your company to all my friends as this type of service is not generally available via retail stores. The added bonus of not having to pay the $65 delivery fee is also very welcome and the price was very competitive. The time I have saved with travelling to retail outlets on buses and trains (I do not drive) is tiring and stressful and in future I will not even bother my next electrical purchase will def Patricia, Elizabeth South, SA
VERY IMPRESSED!!
I would just like let you know impressed i am with the service that your company provided. As the customer, we were kept well informed of the procedure for the arrival of our new fridge, via text and email. The delivery arrived in the exact time frame that had been promised and the drivers took away our old fridge. I have been and will happily recommend your company to anyone. I am happy for you to post this on your testimonial page. The other great thing was the saving. Free delivery and a saving of about $200.00 on the fridge we ordered. In this day and age, every bit helps. SO thanks again appliances online!!
VERY IMPRESSED!! Ruth, Brighton, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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