The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
High level of customer service
I would like to take this opportunity to thank Appliances on line for their high level of customer service. I
had a dishwasher delivered this morning on time as promised. The two
delivery guys were prompt, friendly and extremely polite. This was my
first purchase from your company and I would have not hesitation in
recommending you to any future clients, family or friends looking to
purchase an appliance. The fact that it was delivered free of charge and
the driver took away the old machine was an absolute bonus. Keep up the good work. Carol, Melbourne, VIC
Delivered all services as advertised
I would just like to convey my satisfaction with your service; website easy to
navigate contains comprehensive information. Delivery on time and very friendly.
Delivered all services as advertised. Competitive prices. Happy customer will
use and reccommend to others. THANKYOU Sigrid Hawker, Bradbury, NSW
Faster...and cheaper!
I would just like to commend you on your excellent service. We purchased a fridge last Friday and it was delivered and installed by Monday 1pm! We live in WA and that is faster than what some of the big retailers were offering and cheaper! Well done and thanks Chris, Wattle Grove, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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