The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Both times everything has been perfect
Hi Guys, just wanted to say thanks for putting together such an excellent service! This is the second time we have used Appliances Online and both times everything has been perfect. What you say is what you do and these days that is hard to find. Keep up the good work! David,
The machine was delivered, installed, and the old taken away
We would like to extend our thanks to the sales and delivery teams for outstanding service. Our pre-purchase questions were answered promptly and the delivery was on time and efficient, and exactly as we were informed it would be. The machine was delivered, installed, and the old taken away. No mess no fuss. Thanks for a good experience. Alan and Heather ,
Thank you again for the excellent service
Just a quick note to thank you again for the excellent service I've received since first ordering my new fridge via your website.
Too often people are happy to jump in with bad feedback, but excellent service should be acknowledged.
Thank you.
The delivery guys were awesome, polite & prompt.
I'll be referring anyone who will listen your way and when I next need an appliance I will know where to look first.
Regards, Denise, Dee Why, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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