The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Quick delivery
Great service, quick delivery. Will shop with appliances online again. Amy, Greensborough
No other company has come close
I would just like to tell you how fantastic my online buying
experience was with you. From ordering right to delivery it
was unbelievable. No other company has come close to the
high level of your customer service. I have highly
recommended your company to many of my friends already
Thanks Kim Kim, St Clair, NSW
Great customer service!
When my Westinghouse Fridge arrived with a dent in the front. Dave the A-o-L contact was most helpful and as they were out of stock allowed us to use the damaged one until the new one arrives. Great customer service!! Ken,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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