The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
VERY IMPRESSED!!
I would just like let you know impressed i am with the service that your company provided. As the customer, we were kept well informed of the procedure for the arrival of our new fridge, via text and email. The delivery arrived in the exact time frame that had been promised and the drivers took away our old fridge. I have been and will happily recommend your company to anyone. I am happy for you to post this on your testimonial page. The other great thing was the saving. Free delivery and a saving of about $200.00 on the fridge we ordered. In this day and age, every bit helps. SO thanks again appliances online!!
VERY IMPRESSED!! Ruth, Brighton, VIC
Too easy!
It is so rare to receive exceptional service that I had to email and let you know. I recently purchased a new washer and a dryer from appliances online after trying to find a bargain on ebay and missing out every time. Not only was I able to buy a new Bosch from you, but the helpful customer service rep gave me a good deal on my dryer also. My old washer and dryer were picked up, and my new washer was installed by two very polite and helpful delivery men. Too easy! Will definitely recommend your company. Maidee, Croydon, VIC
The service of my washing machine yesterday was outstanding
Customer Services Department, Good morning, Just a quick note to say the service of my washing machine yesterday was outstanding, right from the time I ordered on-line can be highly recommended. Delivery was as you said and the person who delivered exactly as you said, Brett was so nice it was no problem even though we live in a Townhouse a back of complex. I have not had service so good for a long time and intend to buy your articles in future and recommend to my friends and family. Today I just wanted to say thank you again.Best Wishes. Jill Everett, SUTHERLAND NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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