The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The most professional and prompt service offered
Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son, in Brisbane. This week, we bought on his behalf a dishwasher and, today - as a matter of urgency - a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff. Once again, sincere thanks - no wonder you are blitzing the opposition. Denis, Brighton, QLD
I'm a fan for life now, they deserve many accolades!
I think Appliances Online are a wonderful organization. How convenient not to have to walk through a dozen shopfronts to get the service and deal I want! They were the best on price (I've bought a disposal unit and a microwave from them on 2 seperate occassions) and thoroughly professional no matter who you speak with when you call them. Delivery happened exactly as promised - no surprises. I would look for ways to ensure my next household purchase is made through them. I'm a fan for life now, they deserve many accolades! It is so refreshing to deal with a company who has it all together - these days there is such mediocrity out there in retail-land, I've experienced it so often. Appliances Online are without doubt above and beyond the flat service offered by so many others. Brian, West Pennant Hills, NSW
Fantastic products, best prices and unparalleled service
A great store - fantastic products, best prices I could find (from both local and online stores) and unparalleled service. I will definitely buy from Appliances Online again whenever I need an appliance. Have already recommended them to several friends & family who are in the market. At first I was a bit nervous about purchasing a major appliance from an online source but I needn't have worried. The pre-sales support from staff (ie, answering telephone questions, looking up additional information & specs, etc.) was exceptional and provided in a friendly & accommodating manner. Delivery & installation was on time & professionally done. Dianna, Walliston, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .