The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Right through the ordering and payment process, it just couldn't be easier
Hi - We ordered a fridge on Saturday and it arrived today. We are over the moon about the service and value that you offer. From browsing your website to choose a product, right through the ordering and payment process, it just couldn't be easier. We got your web address from Choice Magazine and I'm writing to them letting them know that you are an excellent place to shop. I've sent the link to everyone in my distro list and facebook. Well done and thank you. Appliances Online customer,
Service and attitude was far superior to anyone else
Hi There, I just wanted to make sure Wil in your sydney office (english
guy) gets a pat on the back or similar - I just ordered a fridge from
you, after sepaking to a number of your competitors, and his service and
attitude was far superior to anyone else i dealt with, and this was
then the reason i bought from you. Cheers Lex, Lane Cove, NSW
Delivery men were lovely
Thank you as I have been wanted to leave feedback as I found ordering from you a very hassle free and easy experience. And the delivery men were lovely. Brad & Kylie, Windsor, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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