The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service and fantastic product
I ordered my benchtop dishwasher in the 2nd week of october. The delivery date was scheduled for the 28th of October, but it ended up arriving on the 17th! I was very impressed! Dishwasher was so easy to assemble and works like a dream. Its our first every dishwasher so my fiance and i are very excited! Thanks for the excellent service and fantastic product. Jules and Luke, TASMANIA
Delivery guys live up to their promise
I purchased a Washing Machine from Appliances Online on Wednesday and selected next day for delivery. I called to check on the Thursday what
time delivery would be and was told between midday and 2 pm but I would be called before delivery. I was called about 11.45am and told they should be at my house between 13.30 and 14.00. Not only did the
delivery guys live up to their promise but they were pleasant, intelligent and installed my machine efficiently, plus took the oldone away.
Don't go past this company for price and service. I am totally blown away that they keep to their promises. Thank you. Appliances Online. Helen, QLD
You are now are shop of choice
Just a quick note to say thank you for having the best sales and
delivery staff. We have made several purchases and each time we have
never been disappointed.
The sales staff are always friendly and helpful. I have had to wait
many hours to get basic information when dealing with the likes of
******** etc but with your staff it is instant. Never a dumb
question goes unanswered to which I am very grateful. I am amazed at
how easy and quick I can order an item and receive it.
Delivery is always a concern as I have had items from *******
delivered on the back of ute which was driven by one of their sales
staff after they had finished work. I had paid $60.00 for this
disgusting treatment. Your deliver staff are always on time and so
polite and professional. It is a credit to you and them that they can
keep this level of perfection time and time again.
We have spent many thousands at ******* over the years but will
do so no more. You are now are shop of choice. Christian, Greenwith SA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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