The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Already friends and relations are buying through you
The service was excellent when I bought my freezer and just as good now I need it fixed under warranty. Already friends and relations are buying through you. Thank you, Joanna. Joanna,
You will never see me at a big brand electrical retailer again
I would like to offer our very positive feedback to purchase and delivery process for our recent oven purchase. It was so quick and easy and delivery was spot on. You will never see me at a big brand electrical retailer again. Jason, Australia
Good value for money
A great range of products, easy ordering, very polite and helpful staff, good value for money, quick delivery, good communication when arranging delivery time, and arrive when they say they will. Andrea, Bridgeman Downs, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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