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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The most professional and prompt service
Just a short note to convey to you our sincere thanks for the most professional and prompt service offered by Appliances on Line to our son in Brisbane. This week, we bought on his behalf a dishwasher and, today – as a matter of urgency – a washing machine that was ordered, paid for, delivered and installed within the morning. The dishwasher was also delivered, on time by very courteous staff.
Once again, sincere thanks – no wonder you are blitzing the opposition.
Robyn and Denis, Australia
Extremely nice & professional
Hi,
Just wanted to provide you some feedback with regards to the delivery person (I am sorry I didn't catch his name) who just delivered the below product.
He was wonderful, extremely nice & professional....I would really appreciate this message getting back to his management. Based on that experience I would purchase from appliances online again. Naomi ,
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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