The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I will never buy from a retail shop again!
Just a quick note to say many thanks for getting the Fridge to us within 24 hours. Great customer service as well by the two guys that delivered the fridge this morning.
I will never buy from a retail shop again! Adriana,
Much cheaper prices, better customer service
Just about to place my 4th order with you guys! I can honestly see why G**** H***** is complaining why they are NOT making sales, it's cos of you guys, You have much cheaper prices, better customer service, deliver for FREE (well to my area) and you call me before you come. plus you install it if I want.... Levi, Koonawarra, NSW
Most professional
Just wish to say a huge thank you for your wonderful service of delivery of my new washing machine this morning. Most professional. Driver phoned last night and again this morning to advise me of exact delivery time. All went well with removal of old machine and connection of new one. Great team effort, most professional. Much appreciated. Helen, Hoppers Crossing, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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