The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Website is great. But also the hotline service is great.
Website is great. But also the hotline service is great. The people are very helpful. Had an issue recently with our benchtop dishwasher having a crack in the door. Called up thinking we would be facing a battle. We were treated so well, and not blamed for it as most places would do. A new door panel is being sent out in the following week. So pleased that we purchased through appliances online! Appliances Online customer,
Couldn't wish for better service I know where I'll be buying my white goods
Machine arrived shortly after 1 o'clock very helpful delivery men couldn't wish for better service I know where I'll be buying my white goods in future I'll also be spreading the word. Thanks again. Robin,
You guys deserve more than 5 stars!
This is an amazing experience for me and my husband. We always have qualms buying items online, but Appliances Online have delivered with excellence. The description and reviews on the appliances were precise and the customer service is amazing! The gentlemen who delivered our stuffs are excellent, they communicate all the way through. You guys deserve more than 5 stars! Jen and Dave, Hamilton, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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