The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Easiest, convenient and economical transaction
This has been the most easiest, convenient and economical transaction I have ever had online. The site is so well organised, the service was fast and great. Fantastic communication from the delivery driver on the day, not only in the morning to give me an idea of the estimated time of delivery, another call shortly before delivery. Just fantastic all round, I cant wait to deal with Appliances Online again. Well done, keep up the good work.
Marnie, Mill Park, VIC
Guys who delivered my freezer were very nice which is unusual these days
I would really like to thank you for the great service I received, the guys who delivered my freezer were very nice which is unusual these days and I will pass on to my friends and family about the store and the service Thank you so much. Sue,
The price was good
I was
satisfied with the service in buying on line; the price was good and most of
all I didn’t have to go out of my home or pay for delivery fee or worry what
to do with the old machine. Yes, I quite happy with the service provided. Dominic, Essendon Nth, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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