The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delighted with the service
I was really pleased with the overall shopping experience with Appliances Online. It was smooth, fast, excellent customer service. I had change request after I placed my order, called customer service and it was all done. Delivery staff were on time, courteous and installation was perfect. I was delighted with the service. Definitely I will be shopping here again! Ximena, Queensland
Delivered as promised the next morning on time
Thanks very much for the excellent service we received from you. We ordered our Fisher & Paykel washing machine from you on Monday morning and it was delivered as promised the next morning on time.The price included delivery,installation and taking the old machine away. The price was better than the so called discount retailers and there was no high pressure sales people. I will be strongly recommending you to all my family, friends and colleagues. Ashley,
Competitive pricing
Hello Appliances Online, Just wanted to say how impressed we are with your service. Having 2 small children going out to buy appliances is always a bit of a pain (understatement!). It was great to order our new dryer on Saturday afternoon, having it delivered the next Tuesday, not to mention the dryer being put into the laundry, all plugged in and ready to go, while the packaging was taken care of by the friendly delivery guys. Add to that competitive pricing, just perfect. Thank you for a great service, we will be back in the future. Kind regards Ken p.s. the dryer (Electrolux condenser) is doing a great job too! Ken, Ngunnawal, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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