The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
This is the second time we've purchased from you and I can safely say it won't be the last!
Hi!
I just wanted to say a huge thank you to everyone at Appliances Online. This is the second time we've purchased from you and I can safely say it won't be the last!
We've just had our new dishwasher installed less than 48 hours after our old one died. I can't thank you enough for your prompt service. Phil, who fitted our machine not only called the night before to give me a time for delivery, he was on time and very professional ensuring that I knew how the dishwasher operated before he left.
You provide great products and good service at an extremely competitive price. This is a winning combination in anyone's books!
Keep up the good work and no doubt we'll be back soon and we'll tell all of our friends about your five star service. Donna,
Customer service like this is rare today
Hi, I just wanted to say I was really impressed with your delivery
driver. He made contact and kept me informed throughout the day and
arrived right when he said he would, set up the machine and carted away
the packing. Customer service like this is rare today. Make sure you look
after him well. Please pass on my thanks. Paul, Emerald, VIC
Thank you, thank you & thank you.
Thank you, thank you & thank you. We just purchased an Electrolux fridge from appliancesonline.com.au and we so glad that we did. My wife Naome & I were able to read & discuss the product info, make our decision on which fridge to purchase in the comfort of our home. This was done 'without' driving around to individual retailers, finding parking spots plus we didn't have to listen to a half informed sales pitch. Plus the delivery fee was pittance, to what we have paid for previously from 'local' retailers. The delivery guys called the day prior & gave us a time window, when they arrived they were 10 minutes ahead of time, plus they unpacked, set up and removed all packaging materials. Please pass on our thanks to the delivery guys. You will be receiving other orders from us in the future, plus we will tell our friends how easy dealing with appliancesonline.com.au really is & recommending others to purchase from you. Thanks again, Brian & Naome Thorburn, Macleod, Vic Brian, Macleod, Vic
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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