The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
You have a very loyal customer here who will be purchasing white goods
Hi David, Further to our earlier telephone call regarding the above I wish to thank you for telling me that you will deliver a replacement machine to me to-morrow. I greatly appreciate your help in this matter as dealing with electrolux has been a very dissapointig experience. Dealing with Appliances Online is the complete opposite! You have a very loyal customer here who will be purchasing white goods over the coming year for a renovation and I will be buying everything through you! Thank you for your help. I look forward to having a functional washing machine to-morrow. Kirsty,
Most considerate, HELPFUL, caring employees
Hello Sally. Just dropping you a line to say ........THANK YOU........& let APPLIANCES ONLINE know that they have one of the most considerate, HELPFUL, caring employees ever working for THEM! U deserve to be nominated for employee of the year, it is NOT very often at all that the public comes across some one as helpful & caring as you! FOR example, look at what electrolux wanted to do.....NOTHING but keep trying to fix it! Thank you for being the only one that gave a damn about all the problems i was having with the washing machine i purchased from APPLIANCES ONLINE......the new washing machine works a treat & even sound so much better! SO...........THANK YOU...........again, the worlds work places would be a hell of a lot better off with more considerate people like you in it! Michelle, South West Rocks, NSW
Excellent service & friendly delivery man
Thank you for my delivery today excellent service & friendly delivery man. Love the price & product. will shop again Deborah,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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