The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I have been telling friends
Hi Glory, Thank you to you and everyone else there who has helped answer so many questions that I have sent in. I will be buying heater and air purifier this evening and very happy with my choice and all your assistance. I have been telling friends about how great your site is, how helpful, useful, easy to use, as well as customer support -- plus I like how you describe the delivery process as it is really what customers want to hear i.e. you don't have to wait all day for a delivery, but you are contacted in advance, so you can make plans for the day. Thanks again. Michael, Australia
Be coming back when in need of anything else
I would like to send my thanks on wonderful service. I have referred your service on to my friends & family. Thank you again, I will definitely be coming back when in need of anything else. Katherine,
No business comes close to this sort of service
I just wanted to give you some positive feedback on your business. My husband ordered a washer/dryer combined online on the weekend and within 2 days we were given a reasonable time frame within which the delivery drivers would arrive (which they met) and within 10 minutes they had removed my old dryer and washing machine and installed my new one (as well as put it on a drum wash cycle for me).
I was really impressed - thank you very much. No business comes close to this sort of service (and price competitiveness) in my experience. Samantha, HACKETT, ACT
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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