The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Delivered the next day within the time frame advised the night before
Thanks very much Appliancesonline! What great service and friendly delivery folk. My new Westinghouse fridge missed the delivery request date due to an administrative glitch. I called the support centre and Ben (at the support centre) was very helpful. My fridge was delivered the next day within the time frame advised the night before. The new fridge was installed, packaging and old fridge removed. Great stuff .. I shall recommend Appliancesonline to all my friends. David ,
Very happy with Appliances Online
I was very happy with Appliances Online. The product I purchased was very well priced. It arrived when they said it would. I was also able to pay cash on delivery, which I appreciated, as I don't like giving out my credit card details, even though I am sure it is safe to do so with this company. Janice, Scarborough, QLD
Thanks for the terrific service
Thanks for the terrific service! It is so rare to get good service that I almost resign myself to disappointment when making any significant purchase, but you guys have been great! I was simply amazed at how quickly and efficiently you supplied our new fridge. The guys who delivered it were great too! Scott, I was simply amazed at how quickly and efficiently
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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