The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Went above and beyond when helping me with my connection
Hi, I just wanted to thank Peter for his efforts in resolving the mix up with my delivery. I'm very pleased with my purchase and Tony the delivery man was great. He was very friendly and went above and beyond when helping me with my connection. Victoria ,
Well-priced especially as they take old fridge away at no extra charge
Great online shop experience. Prompt reply to queries.
Delivered when said would. Would use again. The Samsung
upside-down fridge/freezer I got is good for 2/3 people,
uses only 1.26KWHr/day- about .26c/day.
Well-priced especially as they take old fridge away at no
extra charge, also unpacked & took away packing, even
positioned it & turned on! Love the layout inside.
Other reviews say shelves/drawers bit flimsy but I don't
find that. Best small upside-down fridge/freezer for the
price and lesser depth to wall means it fits flush to 60cm
deep kitchen tops. L. R. Sans Souci Appliances Online Customer, Sans Souci, NSW
Unlike other services out there
My wife and I ordered a cooktop from Appliances Online and while nervous about our first online purchase with them, it arrived within 24 hours, and unlike other services out there, at the time they specified! Brilliant. We then were told that the cooktop was against Victoria regulations (due to the design of the kitchen, NOT Appliances Online). We called in and explained our problem and Andrew was kind, cooperative and quite honestly bloody efficient. All sorted and happy. Appliances Online took what could have been a painful time and turned it into a fantastically easy experience. Thank you to Andrew, the delivery team and all at Appliances Online. I would recommend them in a nanosecond! Neil and Ag , St Kilda East, Victoria
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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