The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Why can't everyone do that !
Would just like to say how pleased we are with the service offered by your
company. We would have no hesitation in recommending you to family and
friends. The communication has been first class and the phone call prior to
delivery is a great idea..why can't everyone do that???
We'll definitely use your company again.
Simon, Attadale, WA
The savings are 'in the bank'
Whilst I was extremely nervous about buying a major appliance on line, especially on a Sunday, I am delighted with the result ! I spoke to a real person after hours on Sunday, placed my order on line, got confirmation immediately, was called, as promised on the morning of the delivery and it was delivered just when they said they would. The delivery guys were, neat polite and helpful - they even gave me a good tip about re-routing the drain from the machine. The savings are 'in the bank' ... and I will use them next time. Appliances Online Customer, Australia
Thank you again for all the help
Hi,
I just wanted to send you an email to commend you on the great service i received from your staff member, Mark, who delivered my new washing machine this morning.
With having a family with 2 very small children he was great with setting up and checking to make sure my new machine worked.
I will definately be telling all my friends and family about the great service i received and recommending them to you.
Thank you again for all the help and Fast service.
Regards,
Joanne, Kings Park, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .