The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
I cannot stress enough how wonderful my experience was
Just a quick note to say thank you to all Appliances Online people who got my washing machine to me. It was easy, cheap, and everyone was so friendly and helpful - even the delivery guys turning up when they said they would AND taking the rubbish away when I went to put it in my own bin! I cannot stress enough how wonderful my experience was and will tell everyone about you and recommend you as much as I can. Thanks again! Amanda-Jane, Glossodia, NSW
Awesome service
Awesome service as usual from Appliances on Line.
We have bought a number of our major appliances from you and never had a
problem.
Rather than getting in the car I now get on line and save myself time Rob, Glen Iris, VIC
We cannot express how impressed we were with the service
We recently purchased a washing machine and dryer from AO. We cannot express how impressed we were with the service, delivery and installation. It was just superb. Brett and Sean, the delivery men, were fantastic, very helpful. We will recommend your site to everyone we speak with from now on. We just wish you sold TV's as well. Paul & Silvana,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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