The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Excellent service, friendly and helpful staff
I've bought a top loader washing machine at www.appliancesonline.com.au, and I am absolutely happy with the experience. The machine is cheaper than at local stores, plus free delivery and connection! Excellent service, friendly and helpful staff. Thank you for the great job! Next time when I need white goods, I will come to you first.
Anna, Riverview, NSW
Friendly, knowledgable and efficient service
I would like to compliment your staff on their friendly, knowledgable and efficient service. Your prices are very competitive. I bought my dryer first and delivery went without a hitch and a couple of weeks later have purchased and received my new washing machine. Again, your delivery service was excellent!! Have been recommending your site to all my friends. Have just ordered a couple of TVs from your affiliate BigBrownBox. Will definately look to your company when I renovate my Kitchen A++++ Kirstenn, Rouse Hill, NSW
I will definitely look to you in the future for any appliance needs.
Hi, I ordered a Blanco upright stove/oven from you on Sunday 22/3/09. I took delivery of it today just three days later and I have to let you know I am extremely impressed and happy with the wonderful service you have provided. I have received phone calls updating me on the status of the order and confirming it will arrive as requested. This certainly makes a change to the recent poor service I have received from other retailers. Thank you once again for the great service, great product and not to mention, great price. I will definitely look to you in the future for any appliance needs. Kind regards, Debbie Debbie,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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