The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Going the extra mile to solve my problem
Appliances Online have been in constant contact with me to rectify the problem I have had.
Georgia in customer service is a real credit to the compalny and
quickly agreed to send me an LPG Mainifold to replace the Natural Gas
one.
It arrived within a couple of days and is being fitted on Wednesday by the plumber.
If only all customer service was as good as that of Georgia and her team, I would be a very happy man.
Well done Georgia and thank you once again for going the extra mile to solve my problem.
I have bought appliances before from Appliancesonline and never had
any problems, but it is at times when you do that you really find out
whether you are dealing with a professional company or one just
interested in moving boxes.
If all staff are as thorough and professional as Georgia, I would not hesitate to buy from them again. Great Service!!!
Heath, The Gap, QLD
Found your site to be the cheapest
Just wanted to commend you on your fantastic service! After researching the Front Load Washing Machines, I looked around and found your site to be the cheapest, and better still, with free delivery and removal of the old machine, saving even more time and money!! Order placed Tuesday, machine delivered and installed Friday. Amazing service, better than any large chain store! Thanks Alexandra, Kingsville, VIC
Thank you Appliances Online
Thank you Appliances Online for the supply and installation of our airconditioner. Everything went well and to our complete satisfaction. A special thank you to the Nisair installers. The team carried out their work with professionalism and minimum disruption. They were a pleasant team and most courteous. We would not hesitate to use your organisation for the purchase of appliances in the future. Best regards. Robert, Northbridge, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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