The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Friendly delivery guys
Thanks for the speed of your service, had new fridge inside 48 hours, no rubbish to get rid of and very friendly delivery guys. Will definitely reccomend and use your service again. Suzanne, Tarneit, VIC
A BIG THANK YOU to Appliances Online
Hey Shae,
Wanted to say a BIG THANK YOU to Appliances Online.
This is the second time we have dealt with you guys and it now confirms how fantastic the team from Appliances On Line really are.
Once again your delivery men (both names started with R but unfortunately can only remember Rick) were so friendly and thoughtful, they oozed customer service skills. It wasn't that easy getting my new fridge/freezer in but they managed, taking complete care of they way they moved through my house.
Also Shae a thankyou to you. You had the hard task of telling us our original selection wasn't available for a month or so and being so helpful with finding us a solution.
Please forward my email to the top of Appliances On Line as I would love them to know what amazing staff they have. Melanie, Mount Hawthorn, WA
Second time Ive used Appliances online
Thanks for the speedy delivery of my FP washing machine last Friday. This is the second time Ive used Appliances online in the last six months. Your website service is excellent. Bronwyn, Springwood, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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