The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Easy to navigate
Easy to navigate good information. Appliances Online Customer, Australia
Two big ticks for the free delivery and removal of the old microwave
I just wanted to thank you for your efficient and friendly service. My microwave was delivered today (a week ahead of schedule) and the delivery chap was able to give me a 2 hour window ... unheard of! As a more "senior" citizen and being a little wary of on-line purchasing, I would thoroughly recommend your company. Two big ticks for the free delivery and removal of the old microwave.As my particular model was out of stock, I was constantly kept informed of its progress.Many thanks to all. Trish, Cremorne, NSW
High level of customer service - before, during and after delivery of the dishwasher
Hello. I recently purchased a dishwasher from you and wanted to let you know how pleased I was with your high level of customer service - before, during and after delivery of the dishwasher. It was the first time I have bought an item online and I have been overwhelmed by the professionalism shown by everybody linked to your company. Well done and thank you. Ada,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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