The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Polite; super efficient and totally on time
I’ve just received by wine fridge and cannot compliment you enough on your excellent sales and delivery service. Polite; super efficient and totally on time – Thanks. How refreshing to buy something online – so easy. Well done and Merry Christmas to you all. Michael, Clayfield, QLD
Save more money as I wash at night which is offpeak
Dealt with Andrew and he was great. Ordered one day delivered the next and the 2 men took my old machine which was great as hubby has a crook back. Machine electrolux is excellent. I save more money as I wash at night which is offpeak. Cant be happier and thankyou for the great service. I will be back. Janet, Kilsyth, VIC
Delivery was prompt after I was contacted
Received my new Fisher & Paykel fridge today. Delivery was prompt after I was contacted & the delivery man helped me install my fridge ( had to take kitchen door off to get fridge into kitchen & delivery man reassembled everything ).
Couldn't be happier. Ali , Healesville
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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