The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Price was impressive, and the service was excellent.
I would like to express my thanks for your very prompt service. I have just bought a washing machine from you, and you delivered it 20 hours after I submitted my order. In less than 24 hours from ordering I am doing my first load of washing. Your site is easy to use. Your price was impressive, and the service was excellent. Thank you Zoe, Northcote, VIC
Delivered the next day
Exceptional service!!.Bought washing machine on Mon at 1100hrs and delivered the next day within the estimated time of delivery. The best thing is we didnt have to leave home to buy the product or organise removal as the delivery men set up the machine and took the old one away. Too easy!!! Will definately recommend this site to my friends.
Judy, Fountaindale, NSW
Appliances Online you are the store of the future!
Appliances Online you are the store of the future! I bought my washing machine and dryer, arrived on time and no problems with ordering and receiving a receipt. I rang yesterday at 9pm to be received by a charming man by the name of Robert and he helped with purchasing a dishwasher, congratulations on selecting a wonderful staff member and congratulations on being a great competitive retail option, keep up the good work. Cathrine, Upper Ferntree Gully
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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