The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Absolutely fabulous
Absolutely fabulous. I have been telling anyone who is prepared to listen to how my oven broke down and I had bought on line and had it installed just 2 days later.
The delivery guys were great, they were there when they said they would be and had it completed in record time. They checked it was working and took away all of the rubbish including the old oven.
I cannot thank them enough and will definitely go through Appliances on line if any of my other appliances fail. Thankyou Hazel, Balmain, NSW
Wonderful, very helpful service
Wonderful, very helpful service. Only one item did not arrive, but was arranged at very short notice to be delivered. Had gone to **** and the **** for their pricing of all five items as a total – no discounts and very heavy delivery fees and very much more expensive. This was my first time purchasing on line, and I have found the experience excellent. Will certainly contact Appliances Online when I require more whitegoods. Keep up the good work Deana, Albert Park, SA
Impressed by the way my delivery was executed
I was very impressed by the way my delivery was executed. On ordering the appliance, I received a email outlining what will happen on the day of delivery and it was precisely so. Thank you and good luck. Ada, Linley Point, NSW
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
When the area around us looses power during the day we get home to the oven flashing and beeping but we can't stop it
Doesn't matter what we push
This can go on for 24 hr
What can I do Greg · 2019-06-13
Hi,
Please call us on 1300 000 500 and one of our service team members will be able to assist you.
Kind regards,
Appliances Online DanielleS, Appliances Online
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .