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Legendary service
The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).I have shopped online for many years and when I received an itme ordered through Appliances Online and the product was faulty, not Appliance Online's problem, but they were immediately apologetic and organised a replacement as soon as they could possibly deliver it,and this was done without any difficulties whatsoever.It was almost like old fashioned service of the "customer is always right".I have previously bought a washing machine through Appliances Online, and again their service was exceptional.I had often wondered what would happen if there was an issue such as this, and it has reinforced my confidence in shopping online particularly with large items.I hope that all businesses have this sort of customer service, the world would be a better place.Reinforced my confidence in shopping online Just a quick bit of feedback. I ordered a Whirlpool Rangehood from you last Friday and it was delivered this morning (the following Friday). I shopped around before I bought from you and I must say that your pricing was very competitive (12.5% cheaper than the best other price) and delivered free. Your service is excellent and the convenience of not having to hassle the deal and delivery is first class. I'll certainly be back when we are in the market for any other whitegoods.Pricing was very competitive Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.Questions & answers
No-one has asked a question about this product yet. Want to be the first?We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .
