The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Efficient service our appliance arrived today
Thank you for such wonderful and efficient service our appliance arrived today .. we will recommend your store to all.. Julie,
Keep it up, you are one in a million!
We would like to thank you all at Appliances
online, including Jack and Matt, who installed and set up our
new washing machine, and removed our old one. They were
super effecient, polite and very professional in every way
and a credit to the company. We were totally 'blown away' by
the whole experience, including your website which has fresh
clean lines, is uncluttered and simple to navigate.
Professional to your fingertips- keep it up, you are one in
a million!
Kindest regards Colleen, Hope Island, QLD
I don't think I've ever received service like this!
I can't recommend Appliances Online enough! I ordered and paid for my purchase in less than five minutes, could choose a day for (free!) delivery and got a highly competitive price for my new washing machine. The company texted the night before to confirm the scheduled delivery and called by 08:30 to confirm the two-hour window within which they'd deliver..how nice not to have to stay in all morning! The delivery guys were super professional and courteous, took away the old machine and packaging for the new one (again at with charge), moved the new machine into place and connected it for me. I don't think I've ever received service like this.and if I have, then not for many years. A 2014 purchase with the latest technology but with good old-fashioned reliable service with a smile. I'd highly recommend them and will definitely use them again Jaine Edge, MAYLANDS WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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