The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
When Zac arrived he was very friendly and helpful
Hello Appliance Online Recently I purchased a small Samsung fridge and I just wanted to send you a message and say a big thank you for such great service. I phone to confirm delivery days as we're in the process of moving into our new house, and you were able to on the day we required (today). As promised I had a phone call from Zac prior to delivery to make sure we'd be at the house. When Zac arrived he was very friendly and helpful. So again thank you very much for great service and great prices. Michael,
So easy compared to other sites
Fantastic to use as it is so easy compared to other sites. Appliances Online Customer, Australia
Great, polite and friendly
Just a quick note to thank you guys for the wonderful service you have provided.
The guys who delivered my order were great, polite and friendly. This is my second experience with appliances on line and both have been positive. One of the delivery drivers remembered being at our place for previous delivery (a few years ago now) and that also impressed me.
Patricia, Bridgeman Downs, QLD
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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