The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
But everything was just fine
This was the first dealing we have had with Appliances Online & we will certainly be recommending you to our family & friends. We were naturally very cautious about our first online purchase from an unknown (to us)company so far away but everything was just fine. It is also important to be able to speak with a real person if the need arises. Peter, Brisbane
Keep it up, you are one in a million!
We would like to thank you all at Appliances
online, including Jack and Matt, who installed and set up our
new washing machine, and removed our old one. They were
super effecient, polite and very professional in every way
and a credit to the company. We were totally 'blown away' by
the whole experience, including your website which has fresh
clean lines, is uncluttered and simple to navigate.
Professional to your fingertips- keep it up, you are one in
a million!
Kindest regards Colleen, Hope Island, QLD
Prices were the cheapest, delivery free
I'm quick to complain when something is wrong, so when I receive first-class service, I think it's only fair to compliment. Your service was faultless. Your prices were the cheapest, delivery free, fitting free, you allowed me to choose the day of delivery, you advised exactly how I would be contacted re delivery. The driver contacted me exactly as you said he would, delivered on time, fitted the appliance, made sure I was satisfied, and left. Keep this standard of service up and I won't be shopping anywhere else for my appliances in future. Why would I? Thanks Karen, North Freemantle, WA
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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