The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Thank your staff for great service
Just a note to thank your staff for great service in relation to my purchase of a new microwave oven. Graeme ,
Without doubt the BEST online shopping experience
What a great company. Great prices, fantastic customer service, communication second to none and no mess no hassle delivery. I can't believe you take the packaging and the old appliance away.
Without doubt the BEST online shopping experience. You should all be proud of yourselves. Don't worry I'll be back Brian, QLD
Website offered the cheapest price
We just received our new Samsung washing machine. I just wanted to let you know how thrilled we are with your service. We only ordered it yesterday afternoon, and it was delivered today! We are astounded by the fantastic service we have received. Additionally, your website offered the cheapest price we could find for this product.
We will certainly be recommending your website to friends and family, and will always shop here for appliances in future.
Thanks again for the wonderful service, we could not be happier!
Ashlyn & Alex, Carlton North, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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