The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Understanding, informative, knowledgeable
Dear AndrewHaving had some issues with an LG Washer/Dryer we purchased under a year ago, I am writing to say I am reallyimpressed with your customer service.You were polite, understanding, informative, knowledgeable and quick to organise a replacement for a better quality product. You spoke with LG on our behalf and came up with a great solution. We are really happy with the Electrolux Washing Machine and Dryer which replaced the faulty product.Thanks to you we are able to run our household laundry normally again.With kind Regards Amberwren Amberwren, Leichhardt, Sydney
Impressed by the prompt delivery and great communication
Thank you for the excellent service we received in our recent purchase of a fridge and washing machine. We were very impressed by the prompt delivery and great communication. Would definitely use you again and recommend to all. Lynda,
Delivered nice and early and the old one taken away
Great
service today guys, fabulous new front loader washing machine delivered
nice and early and the old one taken away (felt bad for the 2 young
guys up and down the 2 flights of stairs!). Many thanks, couldn't have
asked for more. Kellee, Flemington, VIC
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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