The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very helpful delivery men
Thank you - great service, very helpful
delivery men - would definitely use the service again and
refer my friends!!
cheers Julia, Corlette, NSW
Everything was perfect
We had a look at G*** G*** for our new Fridge/Freezer on Friday - chose a Westinghouse. Got home and jumped on the net looking for reviews on it and found you! You were cheaper, offered delivery, set up and taking away our old one - things that added to the cost with G*** G*** ($60 local delivery and $10 to take away our old one). I was a bit nervous ordering a large purchase on the net, but I put it through Friday afternoon on your website. We received a call Monday morning and it was delivered before 11am. We kept waiting for something to go wrong, but everything was perfect including the delivery guy who was very professional. Thank you so much for a great customer service experience - loving our new Fridge! :) Maria & Patrick, Attwood, VIC
It arrived exactly as indicated. GREAT SERVICE
I ordered my Beefeater BBQ on the 27/12/2010 and at the time I was advised that there was to be a delay (approx 3-4 weeks) on the delivery of my BBQ, which I was fine with. It was great to receive a call from appliances online between christmas and new year keeping me up to date with my back order. I then again received another call on 05/01/2011 advising me my order was being despatched already and that I should receive it in approx 3 days. It arrived exactly as indicated. GREAT SERVICE. The only issue was the carrier who delivered it to a different address than the one clearly shown on the delivery docket ! Would gladly purchase another product from Appliances online. Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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