The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
Very impressed with the professional & prompt service
I have been very impressed with the professional & prompt service from Appliances Online. The website is easy to navigate, informative, product variety & availability is very good and the prices are unbeatable! I have now bought a w/machine & a few weeks later a vaccuum cleaner. When I called the customer service line about each product & new year delivery times, they were very helpful and professional.The admin emails & delivery confirmation calls were prompt professional and clear. The delivery men were fantastic - took great care, communicated with each other all the way up the staircase and were very thorough in their intructions while being fast & efficient. ...and took away both old products for free! So far both products are going very well, so I cant comment on aftersales service, and hope i never need to! I can totally recommend Appliances Online and have been telling all my friends to consider using them. Cindy, Maroubra, NSW
Free delivery to most places
Excellent ..Great Range of products to peruse without leaving home , no hard sell salespeople trying to get that elusive sale and Free delivery to most places and on almost all products.
Jill, Labrador Gold Coast, QLD
The prices where well within my budget, unlike some places
Just wanted to say a big thank you for the prompt service and delivery of my new fridge. I called on the Wednesday afternooon and it was promptly delivered on Thursday morning. The delivery guys were very pleasant and helpful. And the prices where well within my budget, unlike some places - way too pricy!! Will recommend 'Appliances on Line' to all my family and friends. Keep up the good work guys, Jan,
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
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