The Appliances Online Net Promoter Score (NPS) is based on feedback from 89,897 people, collected between August 2024 to August 2025. Learn more about the Net Promoter Score (NPS).
The service has been swift
Hi,
I want to provide positive feedback regarding my first time experience ordering from you. The deliver people called me the night before, the next morning 15mins before arriving. The service has been swift from the moment I placed my order to the time my freezer got delivered. This has been much appreciated.
Regards,
Gwen Gwendolyn, Box Hill South, VIC
It really couldn't have been easier!
I am very pleased with the service and interaction I've had with Appliances Online. The price was the best I could find, easy to order and delivery the next day - it really couldn't have been easier! The delivery drivers were courteous and installed my washer quickly with no fuss, and took the packaging away with them. I will definately use them for my next appliance purchase and recommend to all. Nicole, Greystanes, NSW
Excellent customer service
I have just bought my first appliance from Appliance Online and I must say how delighted I am with your prices, your excellent customer service and your reliable delivery service. Why can't all companies perform like this? Appliances Online Customer, Australia
Delivery, services & returns
Appliances Online is all about legendary service. We offer free next business day delivery, free connection, free removal and free recycling, and we even offer Saturday delivery and, in some locations, a Premium Delivery option that allows you to choose your own 2-hour delivery window.
Questions & answers
No-one has asked a question about this product yet. Want to be the first?
We're here to help 24/7 - for an immediate answer to your question, chat with one of our Live Chat agents below or call us on 1300 000 500 .